Free delivery across Pakistan  ·  Cash on delivery available

Need help? +92 302 4842627

Customer Care

Refund and Returns Policy

Love every suit you order, or send it back. You can return or exchange any item within 30 days of delivery.

Last updated: 2 October 2026

30-Day Free Returns

Return or exchange within 30 days of delivery

Free Delivery

Across all of Pakistan

Cash on Delivery

Pay when your order arrives

Return eligibility

You can return or exchange any item within 30 days of receiving it. To be eligible, the item must be:

Unstitched, uncut and unwashed

Unused and in the same condition you received it

Returned with all pieces (shirt, dupatta, trouser and any embroidered patches or laces) and the original packaging

Fabric that has been cut, stitched, washed or altered cannot be returned, unless it arrived damaged or faulty.

How to request a return or exchange

1

Contact us by email at mutahar933@gmail.com or call / WhatsApp +92 302 4842627 within 30 days of delivery.

2

Share your order number, the item you want to return, and the reason. If the item is damaged or not as described, include clear photos.

3

We will confirm your return and share the return instructions.

Damaged, faulty or wrong items

If your parcel arrives damaged, has a fault in the fabric or embroidery, or you received the wrong design, contact us as soon as possible with photos. We will replace the item or issue a full refund at no extra cost to you.

Refunds

Once we receive and inspect your returned item, we will let you know whether the refund is approved.

Cash on delivery orders: the refund is sent to the bank account or mobile wallet you provide.

Online payments: the refund goes back to your original payment method.

Prefer an exchange? You can choose another design of the same value instead of a refund.

Delivery

We offer free delivery across Pakistan, with cash on delivery available on all orders.

Need help with a return?

Our team is happy to help with returns, exchanges and refunds.