Free delivery across Pakistan · Cash on delivery available
Free delivery across Pakistan · Cash on delivery available
Customer Care
How Mutahir Store collects, uses and protects your information when you visit mutahir.store or place an order.
Last updated: 2 October 2026
Mutahir Store is an online store for embroidered unstitched suits, based in Gulberg, Lahore, Pakistan. You can reach us at mutahar933@gmail.com or +92 302 4842627.
Order details: your name, phone number, email address and delivery address, so we can confirm and deliver your order.
Account details: if you create an account, we store your login details and order history.
Messages: anything you send us by email, phone or WhatsApp.
Usage data: basic information about how you use the website, such as pages visited, device and browser type, collected through cookies and analytics tools.
To process, confirm and deliver your orders, including cash on delivery
To handle returns, exchanges and refunds
To reply to your questions and provide customer support
To keep the website secure and prevent fraud
To understand how visitors use the site so we can improve it
We do not sell your personal information.
We only share the information needed to run the store:
Courier companies, who receive your name, phone number and address to deliver your parcel.
Payment providers, if you pay online, to process the payment.
Website service providers, such as our hosting provider and Google (for analytics), who process data on our behalf.
Authorities, where we are required to by law.
The website uses cookies to keep items in your cart, keep you logged in to your account, and measure site traffic. You can block or delete cookies in your browser settings, but the cart and checkout may not work properly without them.
We keep order records for as long as needed for deliveries, returns, accounting and legal purposes. Account information is kept until you ask us to delete your account.
You can ask us to show you the personal information we hold about you, correct it, or delete it. Some information may need to be kept for legal or accounting reasons. To make a request, email mutahar933@gmail.com.
We may update this policy from time to time. The latest version will always be available on this page.
